Shipping Policy
Shipping with West Lee Jon
West Lee Jon ships within the United States. Orders are normally processed within 1–3 business days, excluding weekends and holidays. You will receive a shipping confirmation with tracking details when your order is dispatched. If we cannot ship within the stated processing time, we will contact you with a revised date and the option to accept the delay or cancel for a full refund.
Delivery times and shipping charges
Standard delivery is estimated at 3–7 business days after dispatch. Shipping charges and available options are displayed at checkout before payment. Delivery estimates are not guaranteed; weather, holidays, and carrier disruptions may cause delays.
Please check your delivery address before ordering. Contact us promptly if a correction is needed. Once dispatched, changes may not be possible.
Questions about your delivery
For a delayed, missing, or damaged delivery, email info@westleejon.com with your order number and relevant photographs, or call (609) 510-5056. We will work with you and the carrier to investigate.
West Lee Jon · 5309 Tracy Lane, Riverside, NJ 08075.